Privacy Policy

This Privacy Notice for Unchopped ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our product ('Platform'), including when you:

• Download and use our mobile application (Unchopped), or any other application of ours that links to this Privacy Notice
• Use Unchopped. A self-improvement platform that helps users grow across six core dimensions of life: Mental, Physical, Spiritual, Intellectual, Social, and Financial. The platform combines a personalized, widget-based dashboard with agentic AI — giving users expert guidance in each dimension through specialized AI agents with distinct personalities, alongside a central chat interface for general queries. Progress is tracked through a built-in gamification system that reinforces habits with streaks, achievements, and milestones.
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Platform. If you still have any questions or concerns, please contact us at hello@unchopped.app.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Platform, we may process personal information depending on how you interact with us and the Platform, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some of the information may be considered 'special' or 'sensitive' in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Platform, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.unchopped.app, or by contacting us at hello@unchopped.app.

Table of Contents

• Information we collect
• How we process information
• Legal bases
• Who we share your information with
• Artificial intelligence-based products
• How long we keep your information
• How we protect your information
• Privacy rights
• Updates to this policy
• Contact us

Information we collect

Personal information you disclose to us

We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and Platform, when you participate in activities on the Platform, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include the following:

• email addresses
• usernames
• passwords
• names
• biographies

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• health data
• financial data
• mental health and emotional wellbeing information you voluntarily share through AI chat interactions

Payment Data. All payment data is handled and stored by RevenueCat. You may find their privacy notice here: https://www.revenuecat.com/privacy

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's microphone (for speech-to-text input) and reminders.
• Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How we process information

We process your information to provide, improve, and administer our Platform, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Platform, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and personalize our Platform. We process your information to provide the core features of the platform, including your personalized dashboard, progress tracking across life dimensions, gamification (streaks, achievements, milestones), and AI-powered recommendations tailored to your goals.
• To power AI-based features. When you interact with our AI agents or chat interface, your inputs are processed by our AI service providers (including Anthropic) to generate responses. This may include context you voluntarily share about your mental, physical, financial, social, intellectual, or spiritual life.
• To send push notifications and reminders. We may process your information to send you notifications related to your goals, streaks, reminders, and account activity, where you have granted permission.
• To process payments and manage subscriptions. If you purchase a paid plan, we process information necessary to facilitate that transaction through our payment processor, RevenueCat.
• To improve and develop our Platform. We may use aggregated or de-identified information to understand how users interact with the platform, diagnose issues, and improve features.
• To communicate with you. We may process your information to respond to your inquiries, provide support, and send service-related communications.
• For security and fraud prevention. We may process your information to detect, investigate, and prevent fraudulent transactions and other illegal activity, and to protect the rights and property of Unchopped and our users.

Legal bases

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations
• We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments

Who we share your information with

We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information.

The categories of third parties we may share personal information with are as follows:

• AI Platforms
• Cloud Computing Services
• Data Storage Service Providers
• Testing Tools
• User Account Registration & Authentication Services
• Payment Processors

We also may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We do not currently have affiliates, parent companies, or subsidiaries. If this changes in the future, we will update this Privacy Notice accordingly.

Artificial intelligence-based products

We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Platform, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, 'AI Products'). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Platform.

Use of AI Technologies

We provide the AI Products through third-party service providers ('AI Service Providers'), including Anthropic. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI Products

Our AI Products are designed for the following functions:

• LLM-based chatbots
• AI applications
• AI insights

How to Opt Out

To opt out, you can:

• Log in to your account settings and update your user account
• Contact us using the contact information provided

How long we keep your information

We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How we protect your information

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Platform is at your own risk. You should only access the Platform within a secure environment.

Data Breach Notification. In the event of a data breach that poses a real risk of significant harm to you, we will notify affected users as required by applicable law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Notification will be provided via email to the address associated with your account within the timeframe required by law. We will also notify the applicable regulatory authority where required.

Privacy rights

Depending on your state of residence in the US or in some regions, such as Canada, you have rights that allow you greater access to and control over your personal information.

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. You can make such a request by contacting us using the contact details provided in the Contact us section below.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided below. Please note that this will not affect the lawfulness of the processing before its withdrawal.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at hello@unchopped.app.

Your Rights

You have rights under certain regional data protection laws. These rights include:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising

Updates to this policy

We will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by a 'Last Updated' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

Contact us

If you have questions or comments about this notice, you may email us at hello@unchopped.app.